Privacy at RegXperience (Summary)

Last updated: 11/7/2025

At DeepDive Labs, we take your privacy seriously. This page gives you the essentials of our full Privacy Policy in plain language.

What We Collect

We collect only what we need to run the platform:

• Account details – your name, email, and organization.
• Files you upload – regulatory or policy documents you choose to analyze.
• Usage data – things like device type and pages visited, for security and analytics.
• Payment info – handled securely by our payment processor (we never store card numbers).

How We Use Your Data

We use your data to:

• Provide and improve the RegXperience service;
• Run AI analysis on the files you upload (you can opt out);
• Manage your account and billing;
• Keep the platform secure; and
• Send essential notifications and optional updates.

We never sell your data or use it for advertising.

AI and Third-Party Providers

Some uploaded documents are processed by trusted AI partners (like OpenAI or AWS) under strict contracts. They cannot use your data for model training. You can view the full list anytime at https://regxperience.tech/subprocessors.

Where Your Data Lives

Your information may be processed in Singapore or other regions where our partners operate. All transfers follow PDPA and GDPR safeguards such as encryption and standard contractual clauses.

Your Rights

You can:

• Access and download your personal data;
• Correct or delete it;
• Withdraw consent for optional processing; and
• Contact us to ask questions about how your data is handled.

Email: hello@deepdivelabs.tech

How Long We Keep It

We keep your account data while your subscription is active and delete it within 90 days after you close your account (unless law requires longer).

If Something Goes Wrong

If a data breach ever affects your information, we’ll notify you and the PDPC Singapore promptly and share what we’re doing to fix it.

Legal Basics

• Governed by the laws of Singapore.
• Disputes resolved under SIAC arbitration (same as our Terms of Service).
• You can always reach our Data Protection Officer at hello@deepdivelabs.tech.

In short: We process your data responsibly, give you control, and use modern security to protect it. For details, read the full Privacy Policy.